How to Order

How to Order 2017-07-31T11:29:51+00:00

Getting Started

Typically we sell our frames and complete bikes directly to the customer. For a list of retailers and bike fitters we also work with across the world, see below.

Inquiries and orders are just a phone call or email away. If you are curious, just looking, or completely ready to buy we welcome your call. You are not wasting our time by checking in with us. Our job is to help you with the bike buying process regardless of your technical knowledge.

Once you have contacted us we will send you a fit form to collect measurements and details of your order. From these details we can make a CAD drawing and you can decide if you want to proceed with an order. We require a $1000.00 deposit to initiate the process and get your order in the queue. We accept cash, checks, or credit cards.

Brad will go through the process of planning and making the frame for you. He will ask basic questions about your riding history, style and needs. He will also have you take some various measurements of you and your existing bike.

When you agree on the final design, we are ready to go. Plan to be able to discuss the parts and components you plan to use on your frame. This information is very important in the final frame fabrication. If you decide to have us build your complete bike we are happy to provide an complete estimate based on your component choices and bike design. You are not limited to a parts group, we can configure your own custom package based on your needs. Kyle, our part guy extraordinaire, is very knowledgeable and helpful in spec’ing the right components for your bike.


We strive to build our frames in a timely manner. This means from the time you put a frame deposit down and give us the go-ahead on a frame drawing, you can expect to have a frame in as little as 8-12 weeks. Factors that may influence delivery include complex custom designs, current production levels and time of year (Late Winter and Spring are very busy). Full suspension designs also may take longer to complete.

If you are having us build a complete bike, this may take longer to deliver as component availability may be out of our control. It is best to call us for current turn-around times.

Road, mountain, cross and big wheeled 29’er and 650B’s are our basic frames. From here, the choices are unlimited. We customize any model to fit your needs. Single speeds, eccentric bottom brackets, Rohloff integrated hubs, comfort road bikes, commuter set-ups etc. Let us know what you are looking for and we will help you get it.

We offer frames, frame with headset and fork, and complete bikes. We assemble and test all bikes in house before sending it to you.

Retailers and Bike Fitters We also Work with across the World


California/Bay Area
Whole Athlete
Schedule your appointment with Whole Athlete

California/Bay Area
3D Bike Fit
Schedule your appointment with 3D Bike 

Absolute Bikes

North Carolina, Asheville
Tangent Cycles

Spoke Life – Sylvania, OH

Wisconsin/West Bend
Mountain Outfiters


Hank Barlow

Ready to Order?

Inquiries and orders are just a phone call or email away. If you are curious, just looking, or completely ready to buy we welcome your call!

Contact Us Today!